FAQs

WHAT IS KHELPUNCH?

Khelpunch is one of the fantasy sports platform in India that started its operations in 2021. Khelpunch enables the users to earn money by using their Sports skills and analytical skills for playing fantasy cricket sport.

Users can sign up on Khelpunch by downloading the Mobile Application from our website www.khelpunch.com and filling a short form. However, users can also signup directly by using their Facebook or Google account.

The users may encounter signup problems due to several reasons. The primary reasons due to which the user might not be able to signup can include the user might be entering incorrect/invalid email address or password. In case the user has forgotten his/her password, there’s a Forgot Password link available below the login option. By clicking on the Forgot Password link, the user will be taken to a new webpage, wherein the user can reset his/her password by entering his/her registered mobile number and Khelpunch will send an OTP. The user can enter the OTP sent by Khelpunch to reset his/her password.

No. A user can have only one account under his/her name with valid supporting documents on Khelpunch.

The users can easily update/edit their information by logging into their Khelpunch account using their registered email address and password. After logging into their Khelpunch account the users can edit/update their information by clicking on ‘Menu’ on the top left of the page which has ‘My Profile’. The users will be able to edit their basic information including date of birth and address, but the users won’t be allowed to change, update/edit their profile name, email address, mobile number or team name once registered with Khelpunch.

In case you are a registered and verified user of Khelpunch and are using the correct registered email address and mobile number but still can’t login into your Khelpunch account, please reach out to us via helpdesk@khelpunch.com.

In case you haven’t received any confirmation email from Khelpunch after registering with Khelpunch there could be 2 reasons:

The mail sent by Khelpunch might have been marked as “Spam” and could have been sent to the spams folder of your mailbox. In such a case, please check the spam folder of your mailbox and mark Khelpunch as ‘Not Spam,’ additionally add Khelpunch to your contacts to avoid any future inconvenience.

The user might have mistyped his/her email address while registering with Khelpunch. In such case, please reach out to us via helpdesk@khelpunch.com.

The fantasy cricket services offered by Khelpunch are for everyone including those who don’t know much about cricket. So, yes, you can play even if you don’t know much about cricket. In addition, the “How to Play” section of Khelpunch App/Website can assist you in playing the game by briefing you about the playing tactics.

PLAYING

users can avail the services offered by Khelpunch and play contest(s) hosted on Khelpunch by simply registering/logging into their account.

Creating a team on Khelpunch is very simple, the user can create his/her team by selecting the match he/she wants to join and then clicking on the “Create New Team” option available under “My Teams” section. The user can then create his/her team by selecting 11 players (including Captain and Vice-Captain) in fantasy cricket from the individuals playing in the match within the given virtual budget of 100 credit points.

Yes, the user needs to create a new team for every match on Khelpunch.

In an event wherein one of your selected players is not playing in actual game, then you will not get any points for that particular player. You can change that non playing player before starting of the actual game.After starting of the match you cannot change any player.

This game involves an element of financial risk and may be addictive.please play responsibly at your own risk.